What does "unlimited" really mean?
You can submit as many documents or pieces for editing as you like each month. Our team diligently works through your queue every weekday. Your base $399 subscription covers the first 15,000 words of editing. After that, we bill in increments of 15,000 words at the end of each billing cycle, up to 100,000 words in a month. Need even more? Let’s discuss Enterprise pricing.
Do I need EditorNinja if I use Grammarly?
Grammarly is an automated grammar checking software tool that is a leader at what it’s meant to do, but just scratches the surface of what a real human trained editor does.
We absolutely recommend using Grammarly while writing (we use it at EditorNinja!), but if you want to be sure your document is right then it needs a human touch.
How do I submit documents to my queue?
Once you join, you’ll have access to the feature where you submit documents to your queue. These are added to our internal queue, and editors work through that daily.
What is the expected turnaround on a documents?
Expected turnaround on a document is 1 day per 1,200 words (per lanes bought) edited once work begins on the document. On the base plan, a 2,000 word document that enters editing on Monday will be returned to you Wednesday (to allow for internal QA as well). With two+ lanes, it will be returned to you the next day.
Documents are queued by default in the order in which they are uploaded, though you can also add a Priority to prioritize one document over another.
Where do you find editors?
Our team spends a lot of time finding great editors around the internet and vetting them for quality.
In what style are documents edited?
EditorNinja editors default to MLA style. If a different style (such as AP or Chicago) is required, please note that in the Site or Document brief by linking to your Content Style Guide.
What if I need more documents or words edited each month?
When you exceed the 15,000 words on the Unlimited plan, another lane is added on at $330 and billed after the billing period.
Each lane is good for an additional 15,000 words edited. Scale to your heart’s content!
Can I buy a bunch of words in advance to use over time?
You sure can. Buy that here or schedule a demo call with our team to discuss your needs. Bundles must be used within 12 months.
What if I need even more volume?
Need a lot more volume than included in the plans above?
Schedule a demo call to discuss your needs and get custom pricing.
How does support work?
Our team is available to you via email and SMS Monday-Friday 9a-5p Mountain Time.
Do you provide a money back guarantee?
Yes! We offer a 30 day money-back guarantee as long as you have not had more than 2 documents or over 5,000 words edited in that time.